necias core values

 

 

Policy

It is the policy of Necia’s Healing Hand to provide our Code of Ethics, which will serve as a guide to proper conduct for all staff.  We expect all staff to observe the highest standards of ethics and integrity in their conduct.  This means following our core values that includes the following.

Build Trust and Credibility

The success of our business is dependent on the trust and confidence we earn from our employees, volunteers, and supporters. We gain credibility by adhering to our commitments, displaying honesty and integrity and reaching company goals solely through honorable conduct. It is easy to say what we must do, but the proof is in our actions. Ultimately, we will be judged on what we do.

When considering any action, it is wise to ask: will this build trust and credibility for Necia’s Healing Hand Will it help create a working environment in which Necia’s Healing Hand can succeed over the long term? Is the commitment I am making one I can follow through with? The only way we will maximize trust and credibility is by answering “yes” to those questions and by working every day to build our trust and credibility.

 Respect for the Individual

We all deserve to work in an environment where we are treated with dignity and respect. Necia’s Healing Hand is committed to creating such an environment because it brings out the full potential in each of us, which, in turn, contributes directly to our business success. We cannot afford to let anyone’s talents go to waste.

Necia’s Healing Hand is an equal employment/affirmative action employer and is committed to providing a workplace that is free of discrimination of all types from abusive, offensive or harassing behavior. Any employee who feels harassed or discriminated against should report the incident to his or her manager or to human resources.

 Create a Culture of Open and Honest Communication

At Necia’s Healing Hand everyone should feel comfortable to speak his or her mind, particularly with respect to ethics concerns. Managers have a responsibility to create an open and supportive environment where employees feel comfortable raising such questions. We all benefit tremendously when employees exercise their power to prevent mistakes or wrongdoing by asking the right questions at the right times.

Necia’s Healing Hand will investigate all reported instances of questionable or unethical behavior. In every instance where improper behavior is found to have occurred, the company will take appropriate action. We will not tolerate retaliation against employees who raise genuine ethics concerns in good faith.

For your information, Necia’s Healing Hand’s whistleblower policy is as follows:

Employees are encouraged, in the first instance, to address such issues with their managers as most problems can be resolved swiftly. If for any reason that is not possible or if an employee is not comfortable raising the issue with his or her manager, Necia’s Healing Hand’s Chief Volunteer Officer does operate with an open-door policy.

 Set Tone at the Top

Management has the added responsibility for demonstrating, through their actions, the importance of this Code. In any business, ethical behavior does not simply happen; it is the product of clear and direct communication of behavioral expectations, modeled from the top and demonstrated by example. Again, ultimately, our actions are what matters.

To make our Code work, managers must be responsible for promptly addressing ethical questions or concerns raised by employees and for taking the appropriate steps to deal with such issues. Managers should not consider employees’ ethics concerns as threats or challenges to their authority, but rather as another encouraged form of business communication. At Necia’s Healing Hand, we want the ethics dialogue to become a natural part of daily work.

 Uphold the Law

Our commitment to integrity begins with complying with laws, rules and regulations of the United States, the State of Texas, Tarrant County, and the city of Fort Worth.  Further, each of us must have an understanding of Necia’s Healing Hand policies that apply to our particular roles. If we are unsure of whether a contemplated action is permitted by law or Company policy, we should seek the advice from a resource expert. We are responsible for preventing violations of law and policy and for speaking up if we see possible violations.

Health and Safety

Necia’s Healing Hand is dedicated to maintaining a healthy environment. A safety manual has been designed to educate you on safety in the workplace.

 Avoid Conflicts of Interest

Conflicts of Interest

We must avoid any relationship or activity that might impair, or even appear to impair, our ability to make objective and fair decisions when performing our jobs. At times, we may be faced with situations where the business actions we take on behalf of Necia’s Healing Hand may conflict with our own personal or family interests. We owe a duty to Necia’s Healing Hand to advance its legitimate interests when the opportunity to do so arises. We must never use Necia’s Healing Hand property or information for personal gain or personally take for ourselves any opportunity that is discovered through our position with Necia’s Healing Hand.

Determining whether a conflict of interest exists is not always easy to do. Employees with a conflict of interest question should seek advice from management. Before engaging in any activity, transaction or relationship that might give rise to a conflict of interest, employees must seek review from their managers.

Recordkeeping

We create, retain, and dispose of ministry records as part of our normal course of work in compliance with all Necia’s Healing Hand policies, as well as all regulatory and legal requirements.

We will not disclose supporters’ or volunteers’ names and contact information to others without proper authorization.

All permanent organizational records must be true, accurate and complete, and data must be promptly and accurately entered in our books in accordance with Necia’s Healing Hand’s and other applicable accounting principles.

We must not improperly influence, manipulate or mislead any audit or independent review of Necia’s Healing Hand’s books, records, processes, or internal controls.

Accountability

Each of us is responsible for knowing and adhering to the values and standards set forth in this Code and for raising questions if we are uncertain about Necia’s Healing Hand policy. If we are concerned whether the standards are being met or are aware of violations of the Code, we must contact management. We take seriously the standards set forth in the Code, and violations are cause for disciplinary action up to and including termination of employment.

Compliance

Compliance with these principles is an essential element in our success. Day-to-day responsibility is delegated to all staff.

 

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